If you've already booked directly with Crystal Cruises, please call the cruise line at 866-446-6625 for assistance with your booking.
If you've found a better price or an exclusive amenity on our website, or would prefer the more personalized service of a Virtuoso travel professional, it might be possible to transfer your booking to us. Bookings made directly with Crystal Cruises that are under deposit, BUT NOT fully paid can generally be rebooked at our lower rates or transferred to include our amenities. Please contact us for more information.
If you booked with another internet site or agency, please contact them. They are earning commission on your booking and as such should be providing excellent service. If you feel you are not getting the required service - we'd be glad to help you after you've cancelled any previously held booking.
First off, Thank You! In these times of text messages, online chat and email messages we sometimes forget to say "Thank You". But, be assured that we appreciate your business and will do everything to continue to earn it. Our goal isn't to design just one great trip for you, our goal is to create a lifetime of extraordinary trips - for you, your family and your friends.
Here are some frequently asked questions. Please contact us directly if these do not provide the necessary answers.